Credit card scam strikes Canadian couple on Italian trip, bank demands payment (youtube.com)
‘Fraud investigation cannot be reopened. That’s what we were told.'
After the news report, a few days, the couple received a reimbursement ‘as a one time goodwill gesture on an exception basis.’
‘Mastercard promises something called Zero Liability Protection. If consumers act responsibly, they shouldn’t be on the hook for credit card charges that are fraudulent. Something the couple expected in this case.' The couple used a regular ATM and entered their pin to withdraw money, but the ATM had been hacked.